For orders above 12,000 EGP , payment by card is required.
COD is not available for these orders.
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Refund policy
Refund and Exchange Policy
- Return or Exchange is available (items must be in the same condition)
- The process takes 7 working days. Refunds are issued via Vodafone Cash or bank transfer only. InstaPay and cash refunds are not available
When the courier is waiting:
You must either accept the entire order or return it all. If the size or item doesn’t fit, you can later request an exchange or refund within the allowed period.
How to Request a Refund or Exchange:
Contact us via Instagram, WhatsApp, or email with your order details to request a refund or exchange.
Contact Information:
support@azulasportswear.com
